Training
Soft Skills
Everyone works hard to gain knowledge and ability in order to do their job. In order to do well in the job, people need to spend time to improve their soft skills too. Soft skills are non-technical abilities that influence how we communicate and establish bonds with people. These abilities relate to skills like public speaking or leadership and are applicable to all workplaces. Common and core skills are other names for soft skills. Instead of a person’s technical capabilities, soft skills are a combination of abilities relating to people and social circumstances. Relationship-building, teamwork, communication, problem-solving, and leadership are a few typical examples of soft skills.
Soft skills are character traits that improve how well a person interacts, performs at work, and advances in their profession. Soft skills, as opposed to hard skills, which are about a person’s skill set and capacity to accomplish a particular type of task or activity, are more broadly applicable both within and outside of the workplace and relate to a person’s capacity to communicate successfully with coworkers and customers.
A person’s individual contribution to the success of an organisation depends heavily on their soft skills and emotional intelligence (EQ). If businesses train their personnel to use these abilities, they will generally be more successful, especially when dealing with clients directly. For a company, screening or training for character attributes like reliability and diligence can have a large return on investment. Because of this, employers are increasingly looking for soft talents in addition to traditional credentials.
Most soft skill training themes cover the following competencies
- Positivity
- Efficiency
- Motivation
- Flexibility
- Finding solutions
- Critical Analysis
- Resolution of Conflict
- Decision Making
- Adaptability
- Attitude
- Communication
- Creative Thought
- Work ethics
- Teamwork
- Networking
- Leadership
Training in soft skills enables you to be more adaptable with your role, responsibilities, work environment, and culture, organize your time effectively to meet deadlines while keeping the standard of your work, make wise choices and give more priority to matters that are more crucial, adapt to conditions, positions, and management changes that are changing, consider innovative approaches, procedures, or business concepts, be a leader to increase your appeal for an ideal management position, and network with people who could help the firm and you flourish.
Live seminars can be set up to teach a whole staff of employees a particular soft skill. The greatest workshops seek solutions to current issues in the industry and have a clear, action-oriented purpose. Consider the scenario where you wish to train your customer care team how to handle client disputes- Role-playing games can be prepared and performed right there in the workshop. You will need to try to resolve the problem if you pretend that the supervisor or learning and development representative is a dissatisfied client. The trainer will be able to fill in skill gaps and guide them in the proper route based on your responses. We focus on developing interpersonal skills such as communication, teamwork and problem solving.
Cognitive Retraining
Cognitive retraining is a methodically used set of medical and therapeutic treatments that entail exercising one aspect of cognition in an effort to regain the capacity via repetition and mastery. It is a therapeutic strategy that helps to improve or restore a person’s skills in the areas of paying attention, remembering, organizing, reasoning and understanding, problem-solving, decision making and higher-level cognitive abilities. These retraining methods frequently involve certain drills and exercises, which can be completed both at home and in a clinical setting while employing paper and pencil chores and computer applications.
Cognitive retraining focuses on strengthening, establishing, and reinforcing previously taught behavioural patterns that were constrained by neurological illnesses; creating new cognitive patterns using internal cognitive mechanisms that compensate for neurological system impairments (E.g. creating mnemonics), using external compensating mechanisms and external stimuli, to build new patterns of cognitive activity (e.g. using alarms or sticky notes to help you remember) and making the person aware of his or her strengths, weaknesses, and present level of functioning to help the person adjust to their cognitive deficit.
Assertiveness Training
Assertiveness is defined as the ability to communicate in interpersonal settings honestly and directly while also respecting the rights and dignity of others. Assertiveness is linked to actions that are in our best interests, such as speaking up for oneself without feeling particularly nervous, expressing one’s emotions without feeling awkward, or asserting one’s own rights without undermining those of others. Lack of assertiveness makes it challenging for us to speak up for ourselves and make clear the things we need, want, and feel. Additionally, it can take many different forms, such as hostility as well as over agreeableness. Assertiveness training is a type of behaviour therapy in which people are taught appropriate methods of asserting themselves in various situations through honest and direct expression of both positive and negative feelings.
The foundation of assertiveness training is the idea that everyone has the right to respectfully express their needs, wants, and feelings to others. We may experience depression, anxiety, or anger as well as a deterioration in our feeling of self-worth when we don’t feel free to express ourselves. As a result of our potential for resentment when other people fail to understand what we are not being aggressive enough to communicate to them, our relationships with them are also likely to deteriorate. Assertive behaviour is situation- and time-specific, and there are no hard-and-fast rules about what it is. To put it another way, a person’s behaviour that is appropriate assertive for them in one setting may be excessively passive or aggressive for them in another. Finally, the principle that assertiveness is a learned trait is the foundation of assertiveness training. Even while some people may appear to be more aggressive by nature than others, anyone may develop their assertiveness.
For some disorders, such as depression, social anxiety, and issues originating from repressed rage, assertiveness training can be a successful treatment. Training in assertiveness can be helpful for people who want to develop their social skills and self-respect.
How is Assertiveness training Conducted?
Therapists assist their patients in identifying the interpersonal situations that cause them the most difficulty and the behaviours that require the greatest attention. Additionally, therapists assist clients in recognising any attitudes and beliefs they may have acquired that cause them to become overly passive. In this procedure, therapists consider the specific cultural environment of their clients. As part of this assessment, therapists could combine interviews, tests, and role-playing activities. Therapists educate their patients about assertiveness and the benefits of using it. Discussed are assertiveness attitudes and ideas that are inaccurate or counterproductive. Once clients are aware of the value of being assertive in their circumstances, therapists work with them to increase their assertiveness.
The abilities one develops via assertiveness training are useful in both personal and professional lives, allowing one to
- Become one’s own master and stop letting themselves be trampled.
- Obtain one’s goals without being aggressive.
- Understanding what to accept and when to say “no” to help reduce stress and improve interactions.
- Being more assertive will help one gain self-confidence and self-esteem.
- Keep emotions in check and base choices on facts.
- Suitable body language
- Establishing boundaries
- Developing “I” statements
Psychological assessments
Psychological assessment entails deriving implications from various sources of information to obtain an extensive understanding of a patient. The degree of need and mental status are measured and psychological profiles are developed in response to particular referral problems, and the result is evaluated via different tests, measures, as well as exploring different patients’ presenting problems, current situations, and backgrounds through diagnostic interviewing.
Stress Management
Stress management training helps individuals to identify the causes of their stress and proposes general and specific stress management strategies that they can put into practice every day.
Counselling Skills
Counselling skills training is an approach to teaching interviewing skills and psychotherapy. The training entails the study of fundamental theories, principles, as well as techniques of substance use disorder counselling, etc., to assist the progress of diverse patients towards mutually determined treatment goals and objectives using culturally sensitive procedures.
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